hero_pattern.png

mastro strategies

Tech-Driven Operations & Growth Strategies

We transform your operations with modern processes and technology to ensure your business can thrive in a remote world .

Refine your operations by building in best-practices and automation for remote or partially remote teams, leading to vastly improved efficiency.

 

WHat WE do

We are operating in a new business landscape where simply enabling remote work is not enough to effectively compete .

Yet most teams don’t have experience with digital-first best practices or strategies. MGS serves as a fractional COO to refine your operations and introduce efficiency gains through new processes, software and automation. We can also train your existing team on becoming fully remote ready. With most companies now offering remote positions, it is critical that your business is set-up to support seamless operations and maximize employee happiness.

 

next steps

Our reputation depends on amazing results for our clients. There's no risk in exploring the potential upside.   

With experience across many business verticals, we can quickly let you know if there’s an opportunity to provide strong value to you, or not. If we can not, we will refer you to someone that can. Click the button below to share more about your business and goals. Typically we will do a mini audit of your operations which will determine next steps. NDA signed as needed. 

Why you should care

If your culture and operations do not support a digital-first approach, employees will become frustrated and attrition will increase.

With geographic limitations no longer keeping a job market local, employee happiness becomes more important than ever. An organization with inefficient operations and scattered processes quickly leads to team frustration. Processes, shared knowledge, communication, goals, and KPIs need to be documented and easily accessible to ensure that the full team knows where the company is heading and where they stand, even when not in-person.

Category Focus


Software

In this new business landscape there is often a need for new software to improve the effectiveness of your remote or partially remote team. Typically the businesses we work with are either under-leveraging software or over-subscribed to too many SaaS applications. In both cases there’s an opportunity to realign your software strategy around goals and challenges to help the business thrive. Software can also work hand-in-hand with processes to automate redundant tasks.

processes

With businesses shifting to remote work, one of the most common pitfalls is not having processes clearly defined. Who does what, when and how they do it can become lost in the woods of a digital first workforce. We’ll work with you to define and refine your processes, ensuring they are easily accessible to employees. With clear processes, nothing is left to question and there’s an opportunity to start building in automation.

communication

Casual water-cooler conversations and off-the-cuff meetings are often not an option in a remote first environment. In shifting from in-office to remote, communication strategies need to be redefined. Which meetings are necessary and how often? Which platforms are best for which type of communication? How often are employees receiving feedback? Optimizing communication around the (new) needs of an organization is a key component in keeping the team happy and engaged.

measurement

How is the company doing and how are employees performing? The key to success in a remote or partially remote company is clear, measurable goals, and clear accountability. Making the shift to remote often requires a greater level of transparency so that everyone knows where the company stands, and where they stand in their contributions to the company.